Meeting your steel reinforcement needs since 1938.
Hickman & Love (Tipton) Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.hickmanandlove.co.uk our and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
In this Policy the following terms shall have the following meanings:
|“Account”||means an account required to access and/or use certain areas and features of ourSite;|
|“Cookie”||means a small text file placed on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site. Details of the Cookies used by our site are set out in Part 14, below; and|
|“Cookie Law”||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;|
Our site is owned and operated by Hickman & Love (Tipton) Limited, a Limited company registered in England under company number 343941.
Registered address: Budden Road, Coseley, Wolverhampton WV14 8JZ.
Main trading address: Budden Road, Coseley, Wolverhampton WV14 8JZ.
VAT number: 277900630
Data Protection Officer: Matt Love
Email address: firstname.lastname@example.org
Telephone number: 0121 557 2191
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
|Data Collected||How We Collect the Data|
|Identity Information including full name.||Website contact forms|
|Contact information including emails address and telephone number.||Website contact forms|
|Business information including organisation name.||Website contact forms|
|Technical information including browser type and version, operating system.||Google analytics and Google Adwords|
|Data from third parties including demographics such as gender, interests and age range||Google analytics and Google Adwords|
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
|What We Do||What Data We Use||Our Lawful Basis|
|Supplying our products and services to you.||Your emails address, telephone number and postal address.||To provide quotes, invoices and general product information when requested.|
|Communicating with you.||Your emails address, telephone number and postal address.||To provide quotes, invoices and general product information when requested.|
|Supplying you with information by email or by post that you have opted-in-to (you may opt-out at any time by calling +44 (0)121-557-2191 or emailing email@example.com||Your emails address, telephone number and postal address.||To update you on company informations, news, products and services.|
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
|Type of Data||How Long We Keep It|
|Identity Information including – name, and title||Until the customer requests the data to be deleted.|
|Contact information including – address, email address and telephone number||Until the customer requests the data to be deleted.|
|Business information including – business name and address||Until the customer requests the data to be deleted.|
|Technical information including – browser type and version, operating system.||30 day retention period via Google Analytics|
We will only store your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
You may access certain areas oOur Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within (less than one month) and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a cookies pop up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our My Site and the products and services offered through it.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
The following first-party Cookies may be placed on your computer or device, they are analytics services used by Our Site:
|Name of Cookie||First / Third Party||Provider||Purpose|
|_ga||First||Google Analytics||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.|
|_gat||First||Google Analytics||Used by Google Analytics to throttle request rate|
|collect||First||Google Analytics||d to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.|
|_gid||First||Google Analytics||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.|
|_gali||First||Google Analytics||Used to send data to Google Analytics about the visitor’s page visit when they land on a page with a goal attributed to it.|
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Matt Love):
Email address: firstname.lastname@example.org
Telephone number: 0121 557 2191
Postal Address: Budden Road, Coseley, Wolverhampton WV14 8JZ
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.